Our solution allows you to design the flow of the conversation with your customers in a very simple way and without the need for any previous technical knowledge. The chatbot includes skills such as capturing information about new leads, answering frequently asked questions, referring to support agents, and much more.
Create multiple chatbots on all communication channels with your customers without any kind of limit: Whatsapp, Facebook, Instagram, and website.
Automatically capture new lead information such as name, phone, email, and any other specific field your business needs.
Use tags to automatically classify prospects and leads based on the conversation the chatbot has with your customers.
Answer your customers' frequently asked questions using Optiwe's AI engine. Our AI solution is easy to use and very intuitive.
Easily create conversation flows, decision trees, and multi-level option menus with emojis using Optiwe's chatbot designer.
Use the bot to segment conversations and direct the customer to the correct department in your company (for example, Sales, Support, Administration, etc.).
Use Optiwe's support software to respond to queries directed by the bot. You can also stop the bot at any time during the conversation to offer personalized attention.
Use the chatbot to share images, videos, product catalogs, and any other multimedia file you need to share with your customers.
Integrate with other systems by running APIs directly from the chatbot on WhatsApp, Instagram, Facebook, and your website. Automate your sales and customer service flows.
Connect Facebook, Instagram, and WhatsApp campaigns with specific chatbots for each product or service you are promoting. This way, the bot obtains context for the product that interests your customer and can share relevant information.
Integrate Optiwe's chatbot with other CRMs such as Zendesk, Freshdesk, Zoho, HubSpot, and many more integrations.
Stefano Angeli
CEO at Reba
Noelia Nuñez
Campaign Advisor
Use our sales platform on WhatsApp, Instagram, Facebook, your website, and many more channels. We help you create smart chatbots and routing rules to sales agents, offering the best omnichannel experience to all your customers!
